Frequently Asked Questions

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Our fuel policy requires that you return the car with the same amount of fuel as when you received it. If you do not, you will be charged for the missing fuel at a higher rate.

Yes, you can add an additional driver for an extra fee of $25.00. The additional driver must meet our rental requirements and be present at the time of rental.

We accept E-Transfer, all major credit cards and debit cards (Visa or Mastercard or AMX). Cash payments may be accepted at select locations.

Once you reserve/provide a deposit for your rental there are no cancellations or refunds and your booking is firm.

Yes. Rental rates vary depending on the car and include delivery/pick up service within GTA with a 4 hour time duration. An OER representative will be on site to assist you with car positioning, driving scenes, etc. Time duration can be extended and rate prorated accordingly.

Photo/Video shoot rentals do not require security deposit

Pay your parking tickets directly to the Ministry. Alternatively, you can give the ticket slip to the representative when you return the vehicle! We will then take care of paying the ticket on your behalf. In addition to the ticket amount an administrative fee of $50 will apply.

No smoking or Vaping permitted in the car. A cleaning fee of $500 will apply and be deducted from your security deposit.

No tracking, street or drag racing of any kind! Your Deposit Will Be Taken Immediately! The car will be remotely shut down and renter will be held liable for any costs such as towing the car back to the shop.

The security deposit can not be provided in cash only. However you can split a security deposit amount between cash and a credit card.

A valid credit card is a MUST. We do not accept pre-paid credit cards or debit cards for security deposit.

All daily rentals require a security deposit. Security deposit amounts between $1500 and $10 000 depending on the car.

Any fees resulting from Extra Mileage, Fuel, Damages to the vehicle, Tolls, Parking tickets, violations and other incurred costs will be deducted from the security deposit. If no extra fees were incurred the full security deposit will be returned within 1-3 business days.

Yes, but all drivers MUST be authorized by Opulent Exotics, meet age requirement, provide driver’s license ( plus additional photo ID) and added to the rental agreement. If the rental car is given to an unauthorized driver the rental will be terminated immediately and security deposit will be forfeit. Up to 2 drivers/renters can be authorized per vehicle.

Yes. Please verify your policy for the daily and total allowance and contact your insurance broker to get authorization. We will work directly with your insurance company for a hassle free rental and billing.

Rental cost consists of rental rate + tax. There are no hidden fees.

Security deposit is refundable upon return of the vehicle with no damages or violations.

Additional costs associated with renting a car include: gas, extra mileage, toll roads fees, parking and traffic violation tickets.

All of our vehicles at Opulent Exotics are automatic (Do include paddle shifters)

Delivery and pick up service is available upon request. Service fee varies depending on the location and is typically between $75 to $200 each way within GTA. Daily kilometers allowance will start form the drop off location.